Very soon it got clear that, to be aligned with company's strategy and goals, we need to go deeper.
It is absolutely necessary to make sure that customers are happy, employees are satisfied and business goals are met.
But to move the iceberg in the right direction, we need to pay attention to its undercurrents. In this case, the motivation, culture and attitude of the senior and middle managers.
This is how the 4-modules programme for leadership development was created.